This page explains in plain English how Parlays collects your personal information, why it is stored, and how securely it is protected. Our Privacy Policy is not a legal trap — it is a recognition of your rights.
When you use Parlays, you naturally share certain information with us — such as your name, phone number, or payment details. This Privacy Policy exists so you know exactly what we do with that information.
This policy applies to the Parlays website, mobile app, and all other services on the platform. By registering on or using Parlays, you are considered to have accepted this policy.
We believe privacy is a fundamental right. That's why this policy isn't written in complex legal language — it's written to be clear and easy for you to understand.
Parlays collects information through various methods. The table below outlines the types of data, their sources, and whether they are required.
| Data Type | Source | Mandatory? |
|---|---|---|
| Name, date of birth, nationality | Registration Form | Yes |
| Mobile Number & Email | Registration / Profile | Yes |
| National ID / Passport | KYC Verification | On Withdrawals |
| Payment Method Information | Deposit / Withdrawal | Yes |
| Device Information & IP Address | Automatic Collection | Automatic |
| Game & Betting History | Platform Usage | Automatic |
| Location (Country Level Only) | IP Analysis | Optional |
Parlays uses cookies on its website and app. Cookies are small text files stored on your device that help make the platform more convenient and personalized.
Parlays uses industry-standard security technology to protect your data. Data protection isn't just a technical matter — it's built into the way our entire team operates.
Your data is not kept indefinitely. Retention periods are defined based on the type of information.
| Data Type | Retention Period |
|---|---|
| Account details (name, number) | Duration of active account + 5 years |
| KYC Documents | 5–7 years as required by legal obligation |
| Transaction History | 7 Years (in compliance with financial regulations) |
| Game & Betting Logs | 3 Years |
| Support Contact | 2 Years |
| Cookies / Session Data | 30 Days to 1 Year |
Your data belongs to you. Parlays respects these rights and makes them easy to exercise.
Parlays is an 18+ platform. Anyone under the age of 18 is not permitted to use this platform, and we do not knowingly collect data from minors.
If a minor has registered by mistake and this comes to our attention or is reported to us, the account will be immediately closed and all associated data will be deleted.
Parlays may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via in-app notification or email.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you do not wish to accept the new policy, you will be given the opportunity to withdraw your balance before your account is closed.
Under Parlays' GDPR-compliant Privacy Policy, you have full control over your personal data.
You may request access at any time to find out what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data, except where retention is required by law.
You can download your data in a standard format.
You can opt out of promotional communications at any time.
You can request that your data be restricted from use for specific purposes.
All your data and transactions are protected with 256-bit SSL/TLS encryption — the same standard used by international banks.
Parlays never sells your name, number, or personal information to advertisers or any third party — that is our unwavering policy.
Enable 2FA on your account for an extra layer of security. Even if someone knows your password, they cannot sign in without completing the second verification step.
Parlays' systems are regularly audited by third-party cybersecurity experts, and any vulnerabilities identified are promptly addressed.
Parlays operates in accordance with international data protection standards — your rights over your data are upheld at all times.
To view, delete, or update your information, contact our support team in Bengali — issues are resolved within 30 days.
Your privacy is fully protected at Parlays — transparent policies, no hidden terms. Register today and play with confidence.