Your well-being is our priority

On Parlays Responsible Gaming — entertainment Within Limit Save

Betting is entertainment — it should never become a burden in your life. Parlays believes a truly enjoyable gaming experience is only possible when it's done mindfully and in control. This page has all the responsible gaming tools and information you need.

18+
Age Restriction
24/7
Support
5
Protection Tools
৳0
Cost of Getting Help
💚
Parlays' Commitment
Entertainment — not income

Betting is not a source of income. Never bet more than you can afford to lose.

You're in Control

Setting limits, taking a break, or temporarily closing your account — all tools are available free of charge.

Help is always available

If you feel there's a problem, you'll find links to our support team and specialist help here.

Betting should be entertainment — not stress

Millions of people play on Parlays every day — most come for the thrill of cricket or football, or to enjoy a friendly competition with friends. That's what responsible gaming is all about — Keep it as entertainment.

But sometimes it's hard to tell when you've crossed the line. Spending a little extra time, placing one more bet to chase a loss — not everyone recognizes when these small steps become a problem.

Responsible gaming at Parlays isn't just a policy — it's a genuine expression of how much we care about you. We want every session you play to be enjoyable, for as long as you choose to play.

On this page you'll find: How to recognise a problem, how to set limits, and how Self-Exclusion works And practical tips for safer betting.

Core Principles of Responsible Gaming
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Set Your Budget First
Decide how much you'll spend each session before you start
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Set a time limit
Decide in advance how long you'll play
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Never bet with borrowed money
Never bet with borrowed money
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Losing is not a reason to keep chasing
Never chase losses with more bets
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Let Someone You Trust Know
Let someone close to you know about your gaming habits

How to Recognize Problem Betting

If you notice any of the signs below in yourself, it's worth paying attention. These aren't signs of weakness — they're the first step toward self-awareness.

Chasing Losses

If you find yourself trying to win back yesterday's losses with today's bets — that's a warning sign.

Spending More Time Than Planned

You planned to play for an hour, but lost all track of time.

Hiding it from family or friends

You are hiding your betting activity from people close to you, or lying about it.

Feeling Restless When Not Playing

You feel irritable or like something's missing when you're not playing.

Dipping into everyday living expenses

Cutting into your grocery or household budget to fund betting is a serious warning sign.

A tendency to always place large bets

Small bets no longer feel exciting, and you keep increasing your stake over time.

If you notice any of the signs above in yourself Take a moment. Recognising the signs isn't weakness — it's the first step toward awareness. Use the tools below or reach out to our support team.

Free Tools Available to You on Parlays

Parlays provides five powerful responsible gaming tools — all free, accessible directly from your account settings.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once you reach the limit, the system will automatically stop further deposits.

  • Go to Account Settings
  • Open the "Responsible Gaming" Tab
  • Enter the Amount and Save
  • Takes effect within 24 hours
Self-Exclusion

Take a break from the platform for a set period — from 24 hours to a permanent exclusion.

  • Go to "Self-Exclusion" in Settings
  • Choose a Duration
  • Confirm — takes effect immediately
  • Auto-renewal at the end of the period
Session Timer

Set a reminder for how long you've been playing. Once the time is up, you'll receive an alert.

  • Timer icon in the game interface
  • Set a Session Time (30 min – 4 hours)
  • A pop-up notification appears when the time is up
  • You Decide Whether to Continue
Loss Limit

Once you've lost a set amount, you won't be able to place any more bets — the most effective way to protect yourself.

  • Set a Daily/Weekly Loss Limit
  • Betting stops automatically when the limit is reached
  • Resets the Next Day or Week
  • 24-Hour Waiting Period to Increase Limits
Gaming History Dashboard

View a full breakdown of your total bets, wins, losses, and time spent over the last 7, 30, or 90 days.

  • Open Profile > "My History"
  • Select a date range
  • View Charts & Statistics
  • Available to download as a PDF
Game Category Block

You can block specific game categories — for example, slots only or Live Casino only.

  • Settings > "Game Restrictions"
  • Select the categories you want to block
  • Save — takes effect immediately
  • Can Be Changed at Any Time

Simple steps to set a deposit limit

Many people don't know where to start when setting limits for the first time. Just follow the steps below — it takes no more than 3 minutes.

01
Log In to Parlays

Log in to your account with your phone number and password.

02
Click the Profile Icon

Tap your profile picture in the top right corner, then select "Settings".

03
Open the "Responsible Gaming" Tab

Scroll through Settings and you'll find this section. All your protection tools are right here.

04
Choose the limit type and amount

Daily, weekly, or monthly — choose what works best for you and enter the amount.

05
Confirm and Save

Confirm with your OTP or password. The limit will take effect within 24 hours.

Sample Monthly Budget Plan
Monthly Deposit Limit৳3,000 / ৳5,000
Weekly Loss Limit৳600 / ৳1,000
Today's session time45 min / 60 min

This is a sample budget from one of our members. Set all limits according to what works best for you.

Tip: Lowering your limit takes effect immediately. Increasing it requires a 24-hour waiting period — that's by design, to keep you protected.
Once Self-Exclusion is active, you will not be able to make any deposits or place bets during that period, and login access to your account will also be suspended.

How Healthy Are Your Gaming Habits?

Answer the questions below honestly. This is just for you — no one else can see your responses.

01
In the past month, have you spent more on betting than your budget allowed?
02
Do you find yourself thinking about placing more bets to recover money you've lost?
03
Have family or friends expressed concern about your betting habits?
04
Do you feel restless or irritable on days when you don't bet?

How to keep your daily gaming enjoyable

01
Set your budget at the start of the week

Every Monday morning, decide how much you'll spend on betting that week. Set a realistic number — one you can afford to lose without it affecting your daily life.

02
Practice stopping after a win

After a big win, take a moment to step back. Betting those winnings away in the heat of excitement is a common mistake — avoid it.

03
Don't bet while drinking or when emotionally worked up

Keep a clear head when making decisions. If you're in a bad mood or feeling unsettled, step away from betting until you feel better.

04
Keep hobbies outside of betting

When betting becomes your only source of entertainment, the risk of dependency grows. Make time for other things — sports, family, reading — keep life balanced.

05
Don't place bets when you're tired

Staying up late or betting while physically exhausted impairs your judgment. Bets placed in that state often lead to regret.

Things to Keep in Mind Before Every Session

I've Already Set My Budget for Today
Calm and in a good headspace
I Know How Long I'll Play
The ability to accept losses without chasing them
Losing this amount won't affect my household finances
I'm playing for fun, not for income
0 / 6 Completed
If you can't tick every box, it's better not to play today.

How Parlays Ensures Responsible Gaming

Strict age verification

Identity verification is required at registration and withdrawal. Accounts belonging to users under 18 are closed immediately.

AI-Powered Risk Detection

If unusual betting patterns are detected, the system automatically sends a warning and alerts the support team.

Expert support referral

If you're struggling with gaming addiction, Parlays' support team can connect you with specialist advisory services in Bangladesh.

GamCare-aligned policy

Parlays' responsible gaming policy follows international GamCare standards.

24/7 Bangla Support

Support in Bengali is available even at 3 in the morning. No judgment — just help.

Monthly Gaming Report

A monthly summary of your gaming activity is sent to your email, so you can track how much time and money you're spending.

Parlays is always here for you

Parlays is a business — but we believe a business only lasts when its members are happy and healthy. Responsible gaming isn't just a page on our site; it's part of every decision we make.

We never run promotions that encourage unhealthy betting behaviour. Our bonus system is designed so that it drives enjoyment — not addiction.

Transparent RTP Information

The Return-to-Player percentage is published for every game.

Honest Advertising

Bonus terms are always clearly stated — no pressure tactics, ever.

Continuous Improvement

Responsible gaming tools are regularly updated and improved.

Account & App Questions

Setting up Two-Factor Authentication (2FA) on Parlays is simple and adds a strong layer of security to your account.

Steps:
1. Log in and tap your profile icon in the top right corner.
2. Go to "Security Settings".
3. Enable the "Two-Factor Authentication" option.
4. An OTP will be sent to your mobile number — use it to confirm.
5. From now on, you'll receive an OTP on your number each time you log in.

With 2FA enabled, even if someone else knows your password, they still can't access your account — a second OTP sent to your phone is required. We strongly recommend keeping this turned on.

This is usually caused by one of two things — either the app is outdated, or cached data is causing issues.

If an update is required:
Android users can visit the Play Store or download the latest APK from the Parlays website. iOS users can update via the App Store.

If the app won't load:
1. Restart your phone.
2. Go to Settings > Apps > Parlays > Storage > Clear Cache.
3. Check your internet connection — try switching between mobile data and WiFi.
4. Uninstall the app and reinstall it — your data and balance will be restored automatically.

If the problem persists, contact the Help Center — share a screenshot for a faster resolution.
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Play safe, play happy

At Parlays, every member's well-being is our priority. Join today and make use of our responsible gaming tools.

18+ Only Set Limits for Free 24/7 Bangla Support
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